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Accenture proponuje ciekawą ofertę pracy w Krakowie. Jeśli interesujesz się marketingiem online i znasz języki obce, zapraszamy!

Online Marketing Support Analyst – Poland, Cracow


Key responsibilities include:
  • Supports an advertising product for publishers 
  • Monitor, troubleshoot and fix problems in live campaigns 
  • Solve technical issues for customers by troubleshooting and investigating problems,  
  • Receives and prioritizes issues and forwards using appropriate escalation procedures 
  • Improve internal efficiency and customer satisfaction by proactively identifying 

      opportunities to optimize existing or new processes & tools.  

 

Qualifications:

  • BA/BS degree or equivalent practical experience.
  • Good customer service skills
  • Patient and reassuring manner, a polite and professional approach 
  • Excellent soft skills. Proven ability to turn frustrated customers into happy customers 

      Work with our partners in a positive, product way that encourages collaboration. 

  • Self-starter with ability to work on multiple initiatives at the same time  
  • Problem-solving, inquisitive nature 
  • Ability to answer theoretical, trouble-shooting questions 
  • Excellent English written (tickets and email) and verbal communication skills and

      interpersonal skills 

  • Additional languages: German , Spanish, French, Italian and Russian 
  • Experience with online media or production traffic and experience in ad            

       operations/ad traffic role or quality assurance in an online marketing /
       rich-media advertising
business.

  • Experience in digital advertising and ability to articulate the concepts of display advertising

       monetization and operations:  Traffic, rotation, campaign performance, troubleshooting ad tags
       (JavaScript, HTML, iFrame) display ad creative types 

  • Technical skills in the context of troubleshooting ad tags, customer data and tool

      discrepancies: HTML/CSS, HTML5 XHTML/XML, Javascript, PHP, jQuery, Ajax,
      Action Script (Flash, AS2, AS3),
must have.

 
Additional knowledge like:
  • Experience in digital advertising and ability to articulate the concepts of display

      advertising monetization and operations: Traffic, rotation, campaign performance,
      troubleshooting ad tags (JavaScript, HTML, iFrame) display ad creative types 

  • Technical skills in the context of troubleshooting ad tags, customer data and tool

      discrepancies: HTML/CSS, HTML5 XHTML/XML, Javascript, PHP, jQuery, Ajax,
      Action Script (Flash, AS2, AS3),
would be an asset.


We offer:

  • Challenging job in a professional and multinational environment
  • Trainings and development programs
  • Opportunity to gain broad analytical skills, experience and highly marketable

      specialist expertise

  • Significant work atmosphere and tools
  • Attractive salary and social package

 

Send your CV in English with reference number 14/EuroStudent/00227734
via email praca.outsourcing@accenture.com
 
 
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When applying please enclose the below statement:

„I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them.”